Privacy Policy

In-Situ in-Place Ltd. Privacy Notice

1. Purpose of this Privacy Notice

In-Situ-In-Place Ltd. ("In-Situ") is committed to protecting your personal data and being transparent about the information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) 2018. This Privacy Notice explains:

What personal information we collect
How and when we use that information
Situations in which we may share your details with third parties
Your choices regarding the personal data you provide
Our use of cookies on our website
How we keep your data secure
What to do if you have a complaint

If you have any questions about this notice, please contact our Marketing & Communications Co-Ordinator at In-Situ or call us on 01282 617995.

View our terms and conditions here

2. Who We Are

In-Situ is an artist-led organisation based in Pendle and a National Portfolio Organisation funded by Arts Council England. We are registered as a company in England and Wales (Company No. 8274679).

3. Information We Collect

We collect information in the following ways:

Directly from you: when you sign up to our mailing list, buy tickets, fill in a survey, participate in events or contact us.
From third parties: such as arts organisations that have your explicit consent to share your data.
Automatically: through cookies and usage data on our website.

Personal data we may collect includes:

Name, email address, phone number
Interaction data (e.g. events attended, emails opened)
Payment information (collected and stored securely by third-party providers)
Sensitive data (e.g. health, ethnicity) only when necessary and anonymised for reporting

4. How We Use Your Information

We use your information to:

Deliver the services or information you request
Administer ticket sales and events
Analyse audience demographics
Improve our services and marketing
Communicate news and updates (where you have provided consent or where we rely on legitimate interest)

You can unsubscribe from marketing at any time by emailing us.

5. Legal Basis for Processing Data

We rely on the following legal grounds:

Contract – to fulfil a ticket or event registration
Legitimate Interests – to promote and develop our work
Consent – for email marketing or data sharing with third parties

You may withdraw your consent at any time.

6. Marketing Communications

We aim to provide communications that are relevant and timely. We may contact you via post, email, phone or SMS based on your preferences and consent. Every email includes an unsubscribe option.

7. Data Analysis & Other Processing Activities

We may:

Analyse data to improve content and communications
Use information to inform programming or funding reports
Monitor website usage for improvements
Prevent fraud and comply with legal obligations

You have the right to object to this processing at any time.

8. Sharing Your Information

We may share anonymised data with:

Arts Council England
Audience Finder
Other funders or research bodies

We only share personal data with third parties:

If you have given explicit consent
For outsourced services (e.g. ticketing, evaluation), under strict agreements
To comply with legal obligations

We will never sell your data.

9. Use of Cookies

Cookies help us understand how our website is used and how we can improve it. They do not give us access to your device or personal information beyond what you choose to share.

You can disable cookies via your browser settings.

10. Payment Information

Card payments are processed securely by our third-party provider Eventbrite. Their privacy policy is available at: Eventbrite Privacy Policy.

11. Managing Your Personal Information

We strive to keep your data accurate and up to date. Contact us to correct or remove your data.

All data is held securely, and we follow GDPR-compliant procedures to safeguard your information.

12. Your Rights

You have the right to:

Request access to your data
Correct or delete inaccurate information
Withdraw consent at any time
Object to data processing
Lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk or call 0303 123 1113

13. Job and Volunteering Applicants

If you apply to work or volunteer with us, we will use your information solely for recruitment and monitoring. Unsuccessful applicant data is retained for 12 months unless otherwise requested.

14. Links to Other Websites

We are not responsible for the content or privacy practices of external sites linked on our website. We encourage you to review their privacy policies.

15. Security Measures

We implement strong physical and digital security to protect your data. We only work with reputable third parties who comply with data protection laws. Your data will not be transferred outside the European Economic Area.

16. Contact Details and Further Information

To contact us regarding any data protection concerns, please write to:

Marketing & Communications Co-ordinator
In-Situ
The Garage, Northlight
Glen Way, Brierfield
BB9 5NH

Or email us at anna@in-situ.org.uk

17. Subject Access Requests

To request a copy of your personal data, please submit a written request including your full name and email address to the contact details above.

18. Updates to this Privacy Policy

Policy approved date: April 2018

Review date: May 2025

Signed by: Ayesha Butt

Using AI

Review due: April 2026